Describe an interesting conversation you had with someone
You should say
What was being discussed
Who did you have the talk with
Why it is interesting
How you felt after talking with that person
Last week I had an interesting conversation with my friend Sophie, where we discussed how to give constructive feedback. Do you ever feel like your feedback is falling on deaf ears? Sometimes when we try to communicate with others, our message doesn’t come out as we intended and the person we’re speaking to goes on the defensive. Besides, we talked about the embarrassing comments when giving or receiving feedback, and then Sophie told me how to deliver our feedback with the sandwich technique. With this method, we could start by giving a positive, encouraging statement. Follow that with constructive criticism, and then offer some more positive words. The positive statements are the “bread” of the sandwich, and the criticism is the “filling”.
I had learnt a lot from the conversation. Giving feedback is a common thing, but many people never learn how to give it, resulting in many arguments and fights. Also, I found it very interesting to make the feedback sound more acceptable for the listener. We praise first to make them more receptive to what we are going to say. By squeezing the critical part between two slices of positive feedback, we have complemented the listener twice and ended the discussion on a high note.
故事简介:上周,我和我的朋友Sophie进行了一次有趣的对话,我们讨论了如何给予建设性的反馈。你有没有觉 得别人对你的反馈充耳不闻?有时,当我们试图与他人交流时,我们的信息并没有如我们预期的那样出来,而与我们 交谈的人就会产生防御心理。另外,我们讨论了在给予或接受反馈时的尴尬的评论,然后Sophie告诉我如何用 sandwich technique传达我们的反馈。用这种方法,我们可以从给出一个积极的、鼓舞人心的陈述开始。接着是建 设性的批评,然后再说一些积极的话。肯定的陈述是三明治的“面包”,而批评是“馅”。我从这次谈话中学到了很 多。给予反馈是一件很常见的事情,但是很多人从来没有学会如何给予反馈,这导致了许多争论和争吵。此外,我 发现让听众更容易接受反馈很有趣。我们先赞美,让他们更容易接受我们要说的话。通过将关键部分夹在两段正面 反馈之间,我们对听众进行了两次补充,并以一个高潮结束了讨论。